Shipping policy

At Baja HQ, we strive to provide a seamless shopping experience and fast delivery. Please review our shipping policy below:

Shipping Rates & Delivery Times

  • Domestic Orders: We offer standard and expedited shipping options. Delivery times typically range from 3 to 7 business days, depending on the shipping method selected.

Order Processing

  • Orders are processed within 1–3 business days, excluding weekends and holidays.
  • Once your order is shipped, you will receive a confirmation email with tracking details.

Shipping Restrictions

  • We currently ship to United States only, excluding: Alaska, American Samoa, Micronesia, Guam, Hawaii, Marshall Islands, Northern Mariana Islands, Palau, U.S. Virgin Islands, Armed Forces Americas, Armed Forces Europe, and Armed Forces Pacific.

Shipping Costs

  • Shipping costs are calculated at checkout based on your location, order size, and selected shipping method.

Lost or Damaged Items

  • If your item is lost or damaged during transit, please contact us at sales@bajahq.com. We will assist you in filing a claim with the carrier.

For any questions or further assistance, please reach out to our customer service team at support@bajahq.com.

Thank you for shopping with us!