Shipping policy
At Baja HQ, we strive to provide a seamless shopping experience and fast delivery. Please review our shipping policy below:
Shipping Rates & Delivery Times
- Domestic Orders: We offer standard and expedited shipping options. Delivery times typically range from 3 to 7 business days, depending on the shipping method selected.
Order Processing
- Orders are processed within 1β3 business days, excluding weekends and holidays.
- Once your order is shipped, you will receive a confirmation email with tracking details.
Shipping Restrictions
- We currently ship to United States only, excluding: Alaska, American Samoa, Micronesia, Guam, Hawaii, Marshall Islands, Northern Mariana Islands, Palau, U.S. Virgin Islands, Armed Forces Americas, Armed Forces Europe, and Armed Forces Pacific.
Shipping Costs
- Shipping costs are calculated at checkout based on your location, order size, and selected shipping method.
Lost or Damaged Items
- If your item is lost or damaged during transit, please contact us at sales@bajahq.com. We will assist you in filing a claim with the carrier.
For any questions or further assistance, please reach out to our customer service team at support@bajahq.com.
Thank you for shopping with us!
